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Services / Promotolab

How do people respond when we introduce our product?

Introduce your product while learning from potential customers.

Available services

Possible methods are shown for each service. The final approach depends on your question, audience, and project scope.

Product Demo & Feedback

  • IDIs
  • CAPI

Introduce your product through a demonstration. Gather honest reactions, questions, and concerns about what people see.

Discuss this service

Product Trial & Feedback

  • IDIs
  • CAWI

Give potential customers an opportunity to try your product. Explore their experience and what they would want improved.

Discuss this service

In-Person Promotion & Surveys

  • CAPI
  • PAPI

Introduce your offering through face-to-face interactions and short surveys. Report promotion activity separately from customer feedback.

Discuss this service

Product Sampling & Feedback

  • CAPI
  • PAPI
  • CAWI

Let people experience a product sample and share their views. Capture both positive reactions and concerns without steering answers.

Discuss this service

Product Launch Feedback

  • IDIs
  • CAPI
  • CAWI

Gather reactions as people encounter a newly launched product. Explore their understanding, expectations, and reported interest.

Discuss this service

Product Event Feedback

  • IDIs
  • CAPI
  • PAPI

Collect feedback from people experiencing your product at an event. Separate event activity from findings about the product experience.

Discuss this service
What do these method labels mean?
IDIs
In-depth interviews: individual conversations that explore experiences in detail.
CAPI
Computer-assisted personal interviewing: interviewer-led surveys recorded on a device.
CAWI
Computer-assisted web interviewing: self-completed online surveys.
PAPI
Paper-and-pencil interviewing: surveys recorded on paper.

CIs (confidence intervals) describe statistical uncertainty, rather than how research is collected. They may be included in quantitative analysis when the sampling design and statistical assumptions support them; they do not apply automatically to interviews, focus groups, or convenience surveys.

What would you like to understand about your customers?

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